FIS is a global organization with locations, colleagues, and third-party relationships all over the world. Our Company was founded on the belief that doing the right thing builds a foundation for our long-term success. As we continue to grow, one thing that will never change is our belief that maintaining our good reputation depends on each of us being personally responsible for our actions.
Each of us will face tough decisions and ethical dilemmas during our careers. When faced with different choices, it is not always easy to make the ethical decision. While achieving great results is important, it is even more important to focus on how we achieve them. The decisions you make each day have an impact on our Core Values – Win as One Team, Lead With Integrity, and Be the Change.
At FIS, we are on a relentless pursuit of client excellence to go above and beyond our clients’ expectations. As an integral part of this pursuit, ethical business practices and behaviors are a top priority, at the core of everything we do, and woven into our daily operations.
Our behavior impacts the Company’s reputation with clients and shareholders, dealings with suppliers, communications with regulatory agencies, and interactions with others in the workplace. We believe the quality of our people is our greatest asset, differentiating us and personifying our leadership position within the industry. You play a critical role in upholding FIS’ reputation for ethical business practices and delivery of client excellence.
The Code of Business Conduct and Ethics (the “Code”) applies to all of us, at every level of the organization. But it is only a starting point. The Code is a valuable tool with information about our policies, procedures, and expectations, as well as examples of circumstances you may encounter in the workplace. If you are unsure of what to do in particular circumstances or are concerned that the Code, our policies, or our regulations are being broken, you have a responsibility to speak up. We want to hear from you. Remember, an issue cannot be addressed unless it is brought to someone’s attention. If you are ever uncertain of the right course of action, talk to your manager, your People Office representative, or the FIS Ethics Office. Colleagues may also report concerns via the FIS Ethics Helpline. FIS has a zero-tolerance policy for retaliation against anyone who, in good faith, reports a violation of FIS policy or the law or cooperates in an investigation.
This is an incredible time to be a part of FIS, offering us the opportunity to reshape the industry through client excellence, and we are excited for what each of you contributes to helping reach our goals. I believe the quality of our people and our commitment to ethics and compliance will not only enable us to succeed today but will also help us to achieve long-term success. With the help of this Code, we will meet our goals and continue to be proud of how we achieve success. I am confident that wherever you may be located, you will share in FIS’ commitment to creating an ethical and compliant workplace and Winning as One Team.
Thank you for taking this journey with me in the pursuit of client excellence through ethical business practices that keep FIS at the forefront of how the world pays, banks, and invests.
Sincerely,
Stephanie Ferris
CEO and President