Everyone who contributes to FIS impacts our business and our good name, including our clients, customers, vendors, suppliers, business partners, and other third parties. To build positive and productive relationships with these partners, we ensure they uphold our high standards and the laws that apply to us.
Choose third parties wisely.
If your job involves choosing third parties for FIS:
- Evaluate all parties fairly and without bias.
- Base your selection on:
- - Our business needs
- - The third party’s reputation and track record
- - The specific products and services offered
- - Quality and price
Interact ethically.
When working with our partners:
- Be fair and honest in every interaction.
- Avoid even the appearance of conflicts of interest.
- Never accept business gifts, entertainment, or favors from third parties that violate our policies or theirs.
Watch their work.
We may be responsible for the actions our third parties take. To make sure they represent FIS with integrity:
- Regularly monitor the work they do.
- Help them understand what’s required and uphold our policies, including our Supplier Code of Conduct.
- If you see any third party behavior that violates our Code or policies, speak up immediately.
Additional Resources Available:
Anti-Bribery and Anti-Corruption (FABAC) Policy
Environmental, Social, and Governance (ESG) Policy
FIS Brand Policy
Procurement Policy
Vendor Risk Management Policy
What should I watch for?
Stay alert for behavior that goes against our policies, including violations of:
- - Financial integrity
- - Data privacy
- - Bribery or conflicts of interest
- - Human rights
- - Child labor
- - Environmental protection
Our Core Values In Action
Q: My good friend and neighbor owns a company which I believe is perfect for our vendor. Since I am a decision maker, I am going to go ahead and give them our business since we need their services quickly. Would this be an efficient and great business move since I am also a reference by knowing them personally?
A: No. This may be a conflict of interest. You can suggest the vendor but you need to remove yourself from the decision-making process and disclose your relationship with the vendor. The vendor selection process should proceed as per Company policy. For further transparency, report this matter to the Ethics Office.