Fair competition pushes everyone to be their best, allowing merit – not unethical business practices – to rise to the top.
Being a part of FIS means competing for clients in ways that are vigorous, but ethical. We strive to continuously improve the quality of our services and solutions, while avoiding even the appearance of anything improper.
That way it’s clear that our success comes from our drive and innovation – nothing more, nothing less.
Promote fair competition.
We avoid any activity that could restrict competition.
With our competitors, we avoid agreements or even conversations about:
- Fixing prices (e.g., rigging bids)
- Divvying up clients, markets, or territories
- Mutually refusing to deal with third parties
- Preventing others from entering the market
Instead, we:
- Remain objective and fair.
- Record significant interactions with third parties.
- Protect our competitive information.
- Gather competitive information about others from public sources.
Seek guidance from the Ethics Office before entering into any agreements with competitors.
Additional Resources Available:
Enterprise Conduct Risk Policy
Our Core Values In Action
Q: I am at an industry conference and a couple of our competitors approached me to meet with them for dinner later. They said that we should all discuss “pricing strategy” so we can get through a current slump in sales. How should I respond?
A: You should decline the invitation. We never discuss pricing or other nonpublic competitive information with competitors because it would violate our policies and likely the law. Share your objection to the discussion with the competitors, then report their request to your manager or the FIS Ethics Office.